The fine print, minus the fine print
TERMS & CANCELLATION POLICY
We like clear rules and good vibes. Here is everything you need to know about booking, paying, cancelling, and staying with us — in plain language.
Bookings & Deposit
To lock in your bed or room, we ask for a deposit of 20% of your total booking, with a minimum of $15. The deposit is paid online when you book, by card or PayPal — quick, secure, done.
The remaining balance is due when you arrive. You can settle it at the front desk with cash or card, whatever works for you.
Cancellation Policy
Plans change — we get it. Cancel at least 24 hours before your arrival day and it costs you nothing: your deposit is refunded in full.
Cancel within 24 hours of your arrival day, or simply don't show up, and the deposit is forfeited. That bed stayed empty for you, so this one is fair, we promise.
Check-in / Check-out
Check-in is from 2:00 PM. Check-out is by 11:00 AM, so we can get the room ready for the next weary traveller.
Landing late or rolling in on a night bus? No stress — our reception is staffed 24 hours, so someone will always be there to let you in and point you at your bunk.
House Rules
We are a social hostel, not a chaos hostel. A few ground rules keep everyone happy:
- Respect quiet hours in the dorms after 11 PM — the party continues in the common areas.
- No outside guests after 10 PM.
- No smoking indoors. There are outdoor spots for that.
- A valid passport or ID is required at check-in.
- Dorm beds are for guests aged 18 and over.
Payments & Currency
All prices on our website and at the hostel are in US dollars (USD). Simple, universal, no mental gymnastics required.
Liability
Free lockers are provided — please use them. We look after the vibe, but we are not liable for valuables left unsecured in rooms or common areas. Lock it up and sleep easy.
Questions about any of this? Get in touch — a human will answer.